Click and Collect without problem with Pick IT UP

More and more companies are deciding to implement the Click & Collect service to allow their customers to purchase products online anche collect them at the point of sale or other collection points designated for this purpose.

This purchase model exploits the advantages of the integration between the online channel - ecommerce - and the physical point of sale, which does not necessarily have to be the store.

Thanks to the use of smart lockers it is in fact possible to proposte collection to customers in other places to replicate the experience of the physical store even where it is not present.


  • Reduce or eliminate shipping costs

  • Simplify collection operations at the point of sale by avoiding interaction with staff

  • Increase the availability hours for collection

  • Increase the presence and visibility in the territory in the case of lockers outside the point of sale

  • Simplification of returns operations

A versatile solution

The Pick IT UP solution is totally modular in order to adapt to the spaces and needs of every situation.
You can choose between different combinations, both for the number of columns and for the number and size of the individual boxes.
The solution consists of a master column and other columns with boxes to deposit objects. The solution can be upgraded by adding other columns containing boxes of different sizes.

How it works

Operation is simple and intuitive:

  • The user at the time of order chooses as the place of collection one of the boxes available

  • The system administrator checks the availability of the boxes necessary to contain purchases

  • The person in charge inserts the objects in the boxes and sends the PIN to open the locker to those who made the purchase

  • The customer receives an sms with which he advises that the goods are ready for the withdrawal and the PIN to use in order to withdraw the purchases

The lockers can all be placed in the same place, or in different places if you have multiple branches, even in different cities. All are connected to the central server that allows you to remotely control the status and make changes and give permissions with different access levels if necessary.

Download the White Paper in PDF format